Imaging Fleet Assessment for Device Management
I recently heard, “How can we use software to complete fleet analysis?” Often dealers delay before putting this essential aspect of their print management offering into practice. So, what do dealers need to know and be prepared for to conduct
Service, Supply, and Preventative Maintenance Contracts
Preparing and writing sound MPS contracts to ensure customers know exactly the kind of service they will be getting is paramount to business success. Should all devices be included in every MPS agreement? How do you handle preventative maintenance for
Gathering Information from Locally-connected Devices
Locally connected devices challenge even the best print management providers. How can anyone call themselves a real managed print consultant if they continue to walk by USB and parallel connected printers like everyone else? Locals are the biggest (and most expensive)
Getting the Most out of Alert Reporting
You’ve jumped into the MPS pool, but you are finding the water choppy; there are lots of meters coming in, but customers are still calling for supplies, you are seeing all kinds of reports, but what is the monitoring software really
Advanced Alert Monitoring and Device Management
Setting alerts to trigger action is a GREAT way to move further into the managed print arena. Regarding alert capability, what can be reported and what do some dealers do to expand their ability to gather a wider array of
Manage the Imaging Environment with Print Tracker
Print Tracker works well in any organizational environment and can be easily deployed to monitor your business’ imaging fleet. Print Tracker is proxy-compatible and does not create security vulnerabilities. The software is used around the world in banks, hospitals, schools
Service, Supply, and Preventative Maintenance Contracts
PLEASE NOTE – The following content will not define specific forms or identify specific contracts MPS providers should use for MPS programs. Rather, the
Fleet Assessment: Round 2
Recently a group of industry insiders from around the world including OEMs, dealers, parts suppliers, software providers, bloggers, and other interested
Fleet Assessment: Wrap-up
Business machine dealers can and do provide their customers with solutions that address pain-points related to printing environments. This is possible
Conducting Managed Print Service Business Reviews – Part I
There are probably as many ways of preparing for and presenting business reviews as there are sales managers. Often appraisals are modeled after past experiences or are presented in a ways that have