Introducing the Print Tracker Cube™

Small and powerful data collection agent devices that are easy to install, are customizable, and put an end to relying on your customer's hardware for mission-critical data collection.

Introducing USB+

Enhanced data collection for locally connected devices, Print Tracker introduces patent-pending technology for collecting counters, supplies, and alerts from locally connected devices, with full support for Remote Technician.

Supplies Insights and Predictive Analytics

Print Tracker's supplies management tools help businesses make data-driven decisions and optimize their supply fulfillment processes by providing key insights like fill rates, lost pages, and estimated depletion dates.

Lowest Price Guarantee

Are you currently looking at switching to Print Tracker? Do you have a quote from another provider? We'll beat any comparable competitor's price by 10%.

Harness the Power of Data with Custom Reports

Custom reports allows businesses to access, explore, and make sense of their data through personalized reports. With a variety of report types, the flexibility of SQL, scheduling capabilities, and an ever-growing list of supported columns, this tool empowers businesses to make data-driven decisions efficiently and effectively.

Introducing the New Print Tracker Pro v1.0.0

Print Tracker Pro, an evolutionary leap in the printer and copier data collection industry, comes from nearly two decades of industry experience. Designed for seamless migration, deployment, and maintenance, it offers a robust, user-friendly solution that easily adapts to the needs of organizations, while eliminating the complexity introduced by other products.

Print Tracker Responds to Price Increases From "The Other Guys"

Amidst rapid consolidation in the Managed Print Services (MPS) industry, Print Tracker highlights the disruptive price hikes reported by MPS dealers, with increases reaching a staggering 350%. In contrast to the drastic price changes and limited notice given by competitors, Print Tracker underlines its 16 years of consistent pricing and transparent communication, inviting those affected to consider making the switch for a more reliable service.

Remote Technician™

A groundbreaking tool that provides fast, secure, and user-friendly remote access to any device's embedded webserver. With features like firmware upgrades, device restarting, and robust security measures, it revolutionizes device management and control.

Ten Tips for Best in Class MPS Engagement

Managed Print Services (MPS) offers a pathway to control and reduce printing costs, provided it's approached strategically. Guided by insights from the MPSA, this article outlines ten essential tips to help businesses and managed print providers improve their MPS engagements. The tips encompass proper planning, involving key stakeholders, thorough assessment of print environments, appropriate valuation of time and effort, thorough validation of information, hard work, detailed data analysis, sharing of findings, setting realistic goals, and follow-through on the plan.

Print Tracker Announces Strategic Collaboration with Dealer Commander for Enhanced Automation

Print Tracker, an MPS software solutions company, announces its strategic partnership with Dealer Commander. This collaboration allows their joint customers to automatically gather device volume details with Print Tracker and upload this information to Dealer Commander’s database. This integration further facilitates automated invoice generation through Dealer Commander's exclusive Machine Management System (MMS) module, promising improved speed and accuracy in the billing process.

Connecting to USB-Connected Devices

Delve into the intricacies of managing locally connected printers in a managed print services context, understanding the hurdles in monitoring such devices, strategies to minimize their usage, increasing network connectivity, and the importance of educating customers on their associated costs.

Building Efficient Supply Fulfillment SOPs: A Prelude

This blog post delves into the critical role of Standard Operating Procedures (SOPs) in supply fulfillment, offering valuable insights for businesses looking to enhance their operational efficiency. Learn how to develop an effective Supply Fulfillment SOP, and understand how it can significantly improve your business's customer service offering.

Imaging Fleet Assessment for Device Management

Explore the key considerations for dealers to conduct successful fleet analysis using software, including addressing customers' concerns and experiences, adopting consultative approaches, fulfilling MPS proposals, utilizing collection methods and pre-sales vs post-sales reporting, and the importance of in-depth understanding of the customers' business processes and needs in print management.

Elevating Office Solutions: Introducing Print Tracker Pro and Admin Version 8.0

Unveiling Print Tracker's latest software release, Version 8.0 of Print Tracker Pro and Admin, featuring new and improved functionalities for efficient supply automation and user-friendly management. Discover how these enhancements can streamline your office equipment operations and add value to your business.

Service, Supply, and Preventative Maintenance Contracts

This detailed guide explores the process of preparing and writing robust Managed Print Services (MPS) contracts. It provides practical advice on carrying out accurate device assessments, utilizing data for contract preparation, and the importance of precise documentation, all aimed to enhance customer service and foster successful business partnerships.

Getting the Most out of Alert Reporting

This post provides an in-depth guide to effectively use alert reporting in Managed Print Services (MPS), and how to manage potential challenges for smoother operations. It also outlines how the proper use of alerts can significantly enhance service delivery and customer satisfaction.

Advanced Alert Monitoring and Device Management

This blog post delves into the intricacies of setting alerts in a managed print environment, emphasizing the importance of tailor-made strategies for individual customers and their unique fleets. It offers practical tips for threshold setting, alerting based on device usage, and utilizing advanced features of print management software for proactive service delivery.

Print Tracker Ensures Data Security with “Managing User Access”

Print Tracker introduces 'Managing User Access', a new feature offering fine-tuned access control for different staff roles in a company, ensuring data security in the Managed Print Services (MPS) industry. This feature provides businesses the flexibility to control and restrict individual user access, thereby effectively managing data exposure and enhancing overall security.

Print Tracker Improves Supply Management with “Skip Alert” Feature

Print Tracker unveils an innovative 'Skip Alert' feature to streamline supply management, offering cost-effective solutions by preventing unnecessary supply shipments. By considering on-site safety stock and enabling customizable alerting levels, the new feature ensures dealers deliver exactly what's needed, when it's needed.

Supply Fulfillment Standard Operating Procedures, an Outline

This post provides a thorough outline for developing efficient and effective Standard Operating Procedures (SOPs) for supply fulfillment. It delves into strategies for executive decision-making, financial controls, service management, and quality control, ensuring an integrative approach to fostering a robust supply fulfillment process.

Print Tracker and Royal Imaging International Announce Strategic Partnership

Print Tracker and Royal Imaging International announce a strategic partnership to enhance their supply fulfillment services. The alliance focuses on integrating Print Tracker's software capabilities with Royal Imaging's distribution network, facilitating faster and more accurate supply replenishment for mutual customers.

Q&A with Print Tracker’s Brian Dawson

In an enlightening Q&A session, Print Tracker's Sales and Marketing Director, Brian Dawson, discusses the critical role of print monitoring in driving efficiency and enhancing customer relationships. Brian also expounds on how automated fulfillment processes, enabled by continuous monitoring, are shaping the Managed Print Services (MPS) landscape.

Print Tracker Adds Additional Reporting to Print Tracker webAdmin

Print Tracker's webAdmin redefines accessibility of imaging fleet information on mobile devices, providing instant reports and detailed device status. This transformative tool enables salespeople and technicians to access and analyze data instantly, aiding in effective customer interaction and efficient service delivery.

Enhancing Fleet Management: Print Tracker Introduces "Excessive Toner Alert" Reporting for Dealers

Discover how Print Tracker's latest feature, "Excessive Toner Alert," enables dealers to efficiently monitor toner consumption, minimize waste, and maximize revenue by providing comprehensive reporting and customizable alerts for excessive toner use across their managed devices. Learn how this tool, along with other robust features, enhances fleet management and improves supply efficiency for businesses.

Streamlining Supply Fulfillment: Best Practices for Efficient Print Management

This comprehensive blog post highlights the significance of establishing SOPs for supply fulfillment in print management and offers valuable insights into best practices for deployment, managing the device fleet, handling alerts, optimizing supply chain management, utilizing software alert management tools, and leveraging supply alert reporting. By implementing these practices and gathering customer feedback, dealers and value-added resellers (VARs) can enhance their supply fulfillment program and ensure seamless operations for maximum profitability.

Navigating Supply Fulfillment Challenges: Understanding the Variables

This blog post explores the intricate world of supply fulfillment in the context of business machine dealers and value-added resellers (VARs). It sheds light on the multitude of variables involved, such as technology, fleet management, supply orders and processing, and managing the supply chain, providing insights and practical suggestions to overcome distribution challenges and optimize operational efficiency.

Controlling Premature Cartridge Replacement: A Case Study on Shipping Challenges in Supply Fulfillment

This blog post delves into the controllable shipping challenge of premature cartridge replacement faced by business machine dealers and value-added resellers (VARs). Through a real-life case study, it highlights the importance of managing print tracking software and offers insights on how to identify and control early cartridge replacements, ultimately enhancing profitability and customer satisfaction.

Effortless Fleet Management: Harness the Power of Print Tracker Software Across Diverse Industries

Explore how Print Tracker's robust print management software seamlessly adapts to various vertical markets, empowering administrators to optimize fleet performance, reduce costs, and enhance security. With intuitive tools for supply management, service alerts, and TCO analysis, Print Tracker provides a comprehensive solution for efficient print centers in any industry. Contact Print Tracker to unlock the full potential of your imaging fleet.

Streamline Your Transition: Introducing Print Tracker's Customer List Import for Effortless Deployment

Print Tracker unveils its latest feature, Customer List Import, designed to facilitate a smooth transition for dealerships adopting Print Tracker's print management software. With the ability to populate the customer list and provide step-by-step deployment instructions, this feature streamlines the implementation process, ensuring efficient fleet monitoring. Access the user's guide and deployment best practices through Print Tracker's eLearning and blog resources to optimize your deployment experience.

Optimizing Supply Fulfillment: Essential Tools and Features for MPS Success

Explore a range of advanced features, including Enhanced Site Monitoring, Cartridge Replacement Alerts, Days to Depletion Reporting, Skip Alerts, and Scheduled Reports, that can significantly improve the efficiency and effectiveness of supply and service fulfillment in managed print services. Learn how utilizing these tools can streamline operations, enhance customer satisfaction, and drive profitability in your MPS program.

Understanding Toner Saturation: Beyond Fill Ratios in Print Management

Explore the intricate world of toner saturation in print management as we delve into the factors that go beyond fill ratios, including font styles, document types, and environmental conditions. Discover how analyzing printing habits can optimize toner usage and reduce costs for businesses.

Introducing Print Tracker Pro and Admin 7.0: Empowering Efficient Print Management

Print Tracker proudly unveils the newest versions of its software, offering enhanced collaboration with device manufacturers, improved data gathering capabilities, and a range of management tools to optimize print operations and reduce costs. Learn how Print Tracker Pro and Admin 7.0 revolutionize print management for businesses worldwide.

Enhancing Customer Satisfaction: The Power of Surveys in Managed Print Services

Learn how to implement a successful Voice of the Customer (VoC) program in your organization's managed print services offering. This blog post provides valuable insights and practical tips on preparing a VoC strategy, developing targeted survey questions, distributing surveys, analyzing results, and taking action to enhance the customer experience. Find out how leveraging customer feedback can lead to increased customer satisfaction and drive new business opportunities.

Insights from the Supply Fulfillment Survey

Discover the results and key takeaways from our recent Supply Fulfillment survey, providing valuable insights into program management, installation and configuration, staff responsibilities, program considerations, reports, champions, and tools for process improvement.

Effective MPS Contracts: Ensuring Service, Supply, and Preventative Maintenance

Discover essential considerations for creating robust MPS contracts, such as conducting thorough fleet assessments, utilizing gathered information to draft sound agreements, addressing non-discovered devices, and including additional paperwork like site surveys, services addendums, and non-disclosure agreements.

Exploring the Arguments For and Against Fleet Assessments

Uncover the thought-provoking discussions as industry insiders debate the value of fleet assessments, addressing concerns from end-users and dealers alike. Gain a comprehensive understanding of the various viewpoints and challenges associated with initiating or delaying fleet assessments.

Print Tracker: Ensuring Compliance with International Anti-Spam Laws

Learn how Print Tracker proactively addresses compliance regulations by exceeding industry standards, including HIPAA, PCI, GLB, SOX, FISMA, and FERPA, ensuring the secure collection and disclosure of sensitive information. Contact Print Tracker for more information on their commitment to privacy and compliance.

Brian Dawson of Print Tracker Receives MPSA Individual Recognition Award

Discover how Brian Dawson's involvement in the MPSA, his role in the Standards and Best Practices Committee, and his insightful contributions to the Print Tracker Blog series exemplify his dedication to advancing managed print services. Download the press release to get more details about this prestigious recognition.

Achieving Print Management Excellence: A Comprehensive Guide

Learn how to collaborate with customers, gather essential data, analyze imaging fleet usage, establish cost-effective workflows, and implement control measures to optimize print management. This comprehensive guide provides valuable insights and best practices for dealers and businesses looking to achieve print management excellence.

Conducting Effective Managed Print Service Business Reviews - Part II

In the second part of our blog series on conducting managed print service business reviews, we delve into the important aspects of attendee selection, defining review objectives, and the process of gathering relevant information. Discover the key steps to ensure a productive and beneficial review for both the dealership and the customer.

Simplify Fleet Analysis with Print Tracker's 'One-Click, Run-Once' Assessment

Learn about Print Tracker's latest advancement, the 'One-Click, Run-Once' Assessment feature, which enables dealers to remotely evaluate and gather networked device information with a single click. This blog post highlights the benefits of this streamlined assessment process and how it simplifies fleet analysis for dealers and customers alike.

Understanding Cost per Page and Total Cost of Ownership in Printing

Learn about the importance of considering factors such as equipment purchase cost, toner expenses, service costs, labor rates, and more when evaluating the true costs of a printing setup. This blog post provides insights into TCO and CPP calculations and highlights the benefits of accurate cost estimation for dealerships and customers.

Enhanced eLearning Resources: Empowering Success with Print Tracker

Print Tracker™ unveils an upgraded eLearning page, providing authorized users with seamless access to a vast collection of valuable MPS resources. Explore the user-friendly interface, simplified search functionality, and 24/7 support options that ensure clients worldwide can easily access essential information for optimized print management.

Automated Sales Quote Generation for Efficient Toner Ordering

Print Tracker introduces a game-changing feature that enables dealers using the Data Processor and e-automate ERP system to expedite toner ordering by automatically generating sales quotes. This powerful upgrade reduces fulfillment time and enhances overall efficiency in supply management.

Optimizing Your Imaging Device Fleet: Managed vs. Non-Managed Devices

Explore the challenges and costs associated with personal printers in the office environment and learn how an equipment/fleet assessment can help identify opportunities to optimize your imaging device fleet, reduce waste, and enhance cost savings. By distinguishing between managed and non-manageable devices, businesses can make informed decisions to improve printing practices and streamline operations.

Print Tracker Receives 2013 BTA Channel’s Choice Award for Remote Meter Capture

Discover how Print Tracker's MPS software solution, PrintTracker™ Pro, earned them the prestigious 2013 BTA Channel's Choice Award for Remote Meter Capture, highlighting their outstanding performance, dealer support, and customer satisfaction. Learn more about Print Tracker's commitment to the imaging device industry and their dedication to delivering innovative software solutions.

Simplifying Deployment: Introducing Print Tracker's "One-Click" Solution for Seamless Installations

Learn about the game-changing "One-Click" Deployment option offered by Print Tracker, which streamlines the installation of Print Tracker PRO software for dealers. Explore the benefits of this upgrade, including effortless software deployment, automatic device monitoring, and seamless integration with Print Tracker Admin for efficient management. Contact Print Tracker's Sales and Marketing team to unlock the power of simplified deployment and enhanced MPS software solutions.

Streamlining Print Management: Optimizing Data Handling and Alerts for Dealerships

Discover practical strategies for handling the abundance of information gathered by MPS software, including effective routing of data to sales, metering, supplies, and service departments. Explore the power of automated meter reporting, toner alerts, and service alerts, along with a range of comprehensive reports that enable dealerships to optimize fleet assessments, streamline supply management, and enhance customer satisfaction. With the right print management software and a strong collection software partner, you can effectively leverage data to drive success in your dealership.

Print Tracker Presents 'MPS Basics' Instructional Blog Series to Empower MPS Providers

Explore Print Tracker's commitment to sharing knowledge and empowering MPS providers through their 'MPS Basics' instructional blog series. Gain access to expert advice on topics such as print management planning, overcoming objections to MPS software deployment, and maximizing the benefits of alert reporting. Stay ahead of the curve with Print Tracker's valuable resources.

Enhance Billing Efficiency with Print Tracker's 'Dealer's Customer Invoicing' Module

Learn about Print Tracker's latest feature, the 'Dealer's Customer Invoicing' module, which offers dealers the ability to accelerate the monthly accounting process by leveraging volume data. With customizable page rates and machine-specific invoicing, this module simplifies billing for MPS providers and enhances overall account management.

Leveraging MPS and Data Integration for Enhanced Efficiency

Explore the importance of data integration in print management, including supply fulfillment, break/fix service, equipment management, and ERP billing platforms. Learn how leveraging data integration can lead to enhanced customer service and increased business opportunities.

Understanding Data Gathering Software and Challenges with Virus Protection

Discover the complexities of using anti-virus software with data gathering applications, including the occurrence of false positives and the challenges faced by both software providers and customers. Find out how to address these challenges and maintain the integrity of your network environment.

Navigating Security Concerns in Meter Collection Software Deployment

Discover the impact of recent security events on data handling and the need for constant vigilance. Learn about the concerns raised by IT security administrators and how the proper use and configuration of SNMP can help address those concerns. Find out which SNMP version may be suitable for different devices and gain insights into reducing client concerns about implementing meter collection software.

Avoiding Non-Reporting Installations: Ensuring Reliable Data Collection

Explore the reasons behind non-reporting installations of data collection software (DCS) and their impact on billing accuracy and device status monitoring. Learn how to effectively communicate with customers to emphasize the benefits of reliable reporting and provide installation tips to ensure seamless data collection. Contact your software provider for more information and troubleshooting guidance.

Determining Who Will be the MPS Deployment Staff

Choosing the right people to be involved with an MPS program is crucial for its success. This blog post discusses how to identify the goals of the program and determine the staff members who should be part of the deployment team.

Determining Print Management Deployment Targets

This blog post provides guidance on determining the target customers for deploying print management collection software, including strategies for prioritizing and selecting deployment candidates based on customer profiles and upcoming contract renewals.

Overcoming Objections to MPS Software Deployment

Discover effective approaches to overcome objections during MPS software deployment, including addressing customer value, countering security concerns, and promoting cost control measures.

Building a Solid Foundation for Successful Managed Print Services

Learn how to handle objections and establish a comfort level in discussions about Managed Print Services (MPS), ensuring a successful implementation and reaping the benefits of streamlined print management. Discover best practices, from addressing security concerns to setting up data capture, that will help you navigate MPS engagements smoothly and achieve positive outcomes.

Selling MPS vs. Delivering MPS (Part 1)

Discover the obstacles faced by dealerships and value-added resellers when transitioning to managed print services and learn how to develop effective print management programs.

Preparing for Your Print Management Program

Discover the key considerations and actions needed to build a thriving print management program, from identifying dealership commitments to marketing strategies and training requirements.

Developing a Successful Print Management Plan

Learn how to lay the foundation for a prosperous print management program by identifying common traits of successful dealerships, involving the right people, and implementing a well-structured plan.

The True Cost of "Free" in Print Management

Explore the potential drawbacks and hidden costs associated with "free" offerings in print management, highlighting the importance of value, partnership, and informed decision-making.

Manage the Imaging Environment

Discover how Managed Print Services (MPS) can help businesses reduce costs, eliminate unnecessary prints, and navigate compliancy challenges while streamlining their imaging environment.

Print Tracker Releases New ePortal and eLearning Access

Explore the new features introduced in Print Tracker's software, including the ePortal tool, enhanced supply management capabilities, and improved reporting options, empowering dealers and resellers in the imaging device industry.